Curing MoTeC “Unable to open registry key AsyncDeviceList”

We recently heard from two customers using recent versions of MoTeC CDL3 Dash Manager and ADL3 Dash Manager with Windows 8 having a problem where the error “Unable to open registry key AsyncDeviceList” began to appear:

Error "Unable to open registry key AsyncDeviceList


Re-installing Dash Manager did not cure this, nor numerous reboots, disabling virus protection, etc. The solution is to change the permissions of the Dash Manager software to “Run as an Administrator”.

Here are two ways to launch the Dash Manager and set it to be run as an administrator.

  1. From the Desktop icon:  Right click and select properties, then Compatibility, then check the “Run this program as an administrator” box.
  2. From the Start Screen:  Press the Windows key on the keyboard, find the Dash Manager icon and right click on it, then click on “Run as administrator” on the bottom menu bar.

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